Communication is an important aspect of any group or organization. When everything is effectively communicated to every member, it lays a foundation for effectively executing duties hence achieving the desired outcomes. When analyzing Congress, effective communication is needed to execute different duties effectively. Although Congress has strived to maintain effective communications on most occasions, certain barriers are likely to arise, hence preventing the congress members from effectively communicating (Kapur, 2018). The emergence of these barriers on most occasions can distort communication hence the need for Congress to adopt different communication strategies. Perceptual barriers are one of the barriers hindering effective communication in Congress. Members of Congress hold different opinions about a given aspect. As a result, a person presenting an idea in Congress may try to sabotage or avoid listening to members who have a different opinion, translating to ineffective communication (Kapur, 2018). The second barrier relates to emotional barriers. Emotional barriers mainly constitute fear and mistrust; as a result, this often prevents a member from effectively communicating with their peers. The language barrier is another aspect. The Congress has members from different backgrounds and hence have different ways of expressing themselves. When Congress does not acknowledge these differences, it may be difficult to understand communication from members of different nationalities and languages. Distractions and other priorities may also serve as barriers to effective communication in Congress (Kapur, 2018). Members of Congress may have other priorities; as a result, when a different communication is made, it may serve as a distraction hence preventing them from grasping what is being said. The last barrier relates to the physical barriers. Congress, on most occasions, holds its meetings in closed doors and cabins (Kapur, 2018). Those on the higher ladder sit on the higher ladder, while some sit on the lower ladder. This prevents members from effectively communicating due to the absence of proximity.
Pros and cons of an organization using written electronic communication
Most organizations currently rely on different forms of communication, including emails and social media, to reach their customers and communicate different organizational aspects to their employees. However, written, electronic communication has various advantages and disadvantages (Straus & Glassman, 2016). The first advantage relates to speedy communication. Written electronic communications provide a platform for instant messaging. As a result, an organization can make important announcements and get responses immediately. Secondly, written electronic communication is that it can be easily accessed and stored for long-term use. Once an organization shares a given message, it can easily save it and use it for reference in the future. However, this method is also linked to various disadvantages (Straus & Glassman, 2016). First, it is highly vulnerable to cyber-attacks and other forms of computer security threats. When hackers or attackers gain access to this information and share it in the black markets, it can negatively affect an organization’s reputation. The cost of devolving and maintaining electronic communication is also high. With the regular technological advancements, an organization will be needed to make various upgrades that may be costly (Straus & Glassman, 2016). One example of an organization that negatively impacted its culture through using electronic communication is Dominos. Two employees of this organization made a disgusting video of a pizza that they were to send out to an employee. Although the employees were fired, the damage had already been done.
Argument showing whether I believe organizational culture can change and why.
Organizational culture refers to the beliefs and values that an organization holds or has existed in an organization for long, and they help influence the attitudes and behaviors of employees. Some of the common characteristics of organizational culture include innovation, attention to detail, emphasis on people, teamwork, and aggressiveness. Most innovative-oriented companies will often encourage their employees to take risks and innovate products (Mierke & Williamson, 2017). Additionally, aggressive organizations will always be assertive, and this will always maintain organizational culture. I believe that organizational culture can change due to a wide range of factors. For instance, when an organization is believed not to be performing well, different strategies will be initiated to help the organization improve. Mierke & Williamson (2017) note that change in organizational culture can arise depending on an organization’s behavior and belief change. Before this change takes place, members should understand what is expected of them and how they can adopt behaviors that will be beneficial. Based on such aspects, I believe organizational culture is not static and can change depending on different circumstances.
Kapur, R. (2018). Barriers to effective communication. Delhi University. https://leverageedu.com/blog/wp-content/uploads/2021/08/Barriers-of-Communication-Notes.pdf
Mierke, J., & Williamson, V. (2017). A framework for achieving organizational culture change. https://harvest.usask.ca/handle/10388/7735
Straus, J. R., & Glassman, M. E. (2016). Social media in Congress: The impact of electronic media on member communications. Washington, DC: Congressional Research Service.